Shipping Information
We offer reliable shipping services to deliver your motorcycle and accessories safely to your destination. Below you'll find detailed information about our shipping options, costs, and delivery times.
Shipping Options
We offer several shipping options to meet your needs:
Spain Delivery
Free delivery within Spain
Time: 5-7 days
Cost: Free
European Union
Delivery to EU countries
Time: 7-10 days
Cost: €200-500 depending on destination
International
Worldwide delivery
Time: 10-21 business days
Cost: Contact seller for details
Delivery Times
Delivery times are estimates and may vary based on:
- Destination location
- Product availability
- Customs processing (international orders)
- Weather conditions
- Holiday periods
We will provide tracking information once your order ships.
Shipping Costs
Shipping costs are calculated based on:
- Destination country/region
- Package weight and dimensions
- Shipping method selected
- Insurance requirements
Free shipping is available for orders over €1000 within Spain.
Order Processing
Once your order is placed:
- Order confirmation sent via email
- Payment verification (1-2 business days)
- Order preparation and packaging (1-3 business days)
- Shipping label generation and pickup
- Tracking information provided
Order Tracking
Track your order through:
- Email notifications with tracking links
- Your account dashboard
- Direct tracking number lookup on our website
- Carrier's website using the provided tracking number
International Shipping
For international orders, please note:
- Customs duties and taxes are the responsibility of the recipient
- Import restrictions may apply in some countries
- Additional documentation may be required
- Delivery times may be extended due to customs processing
Shipping Insurance
All shipments include basic insurance coverage. Additional insurance is available for high-value items.
- Basic coverage: Up to €500
- Extended coverage: Up to €5000
- Full coverage: Up to €25000
Damaged or Lost Items
If your order arrives damaged or is lost in transit:
- Document the damage with photos
- Contact us within 48 hours of delivery
- Do not discard damaged packaging
- We will arrange replacement or refund
Shipping Restrictions
Some items may have shipping restrictions:
- Large motorcycles may require special handling
- Certain accessories may be restricted in some countries
- Battery-powered items may have shipping limitations
- Hazardous materials are not shipped
Shipping Support
For questions about shipping, please contact us:
Email: comersgimoto@gmail.com
Phone: +34 666 391 801
Hours: Mon–Sat 10:00–20:00